Customer Services
If you wish to make some suggestions for improvement as regards our services, please contact us directly at info@wdc.ie We welcome all feedback and will deal with your suggestions in a timely and confidential manner.
We hope that we have been able to resolve your complaint satisfactorily. However, if you remain unhappy with our response then you can refer your complaint to the Office of the Ombudsman. The Ombudsman is fair, independent, and free to use.
The Ombudsman will ask you for details of your complaint and a copy of this letter/email (our final response to your complaint). The best way to contact the Ombudsman is by:
The Protected Disclosures Act 2014 aims to protect people who raise concerns about possible wrongdoing in the workplace.
The Act, which came into effect on 15 July 2014, is often called the whistle-blower legislation. It provides for redress for employees who are dismissed or otherwise penalised for having reported possible wrongdoing in the workplace.
As set out in Statutory Instrument 339 of 2014 Protected Disclosures Act 2014 (Section 7(2)) Order 2014 the Western Development Commission (WDC) is prescribed to be recipients of disclosures of relevant wrongdoings.
The full WDC Protected Disclosures/Whistleblowing Policy Document can be downloaded HERE.
The Protected Disclosures/Whistleblowing Form can be downloaded HERE.
The WDC can confirm that no Protected Disclosures were made to the WDC between the period January 2021 and 31 December 2021.
The WDC can confirm that no Protected Disclosures were made to the WDC between the period 1st January 2022 to 31st December 2022.
The WDC can confirm that no Protected Disclosures were made to the WDC between the period 1st January 2023 to 31st December 2023.
The WDC is situated in Dillon House, Ballaghaderreen which is a listed building owned by Roscommon County Council. The WDC is a Statutory Body under the ageis of the Department of the Environment, Community and Local Government. The WDC was set up to promote the Social and Economic Development of the Western. Counties under the remit of the WDC include, Clare, Donegal, Galway, Leitrim, Mayo, Roscommon and Sligo.
We understand that everyone is entitled to enjoy a clean, healthy environment whether at home or at work. We place a high emphasis on the provision of clear accessible information to our customers, suppliers and stakeholders to increase environmental awareness and to implement changes where necessary to improve sustainable consumption and production practices.
This Policy Statement has been developed in respect of the WDC Offices in Dillon House and in line with requirements from the Minister of the Environment, Community and Local Government under the European Communities (Access to Information on Environment) regulations 2007 – 2014.
The WDC is committed to providing a quality service in a manner that ensures a safe and healthy workplace for our employees and minimise our potential impact on the environment in line with this Environmental Policy Statement.
The WDC is committed to:
This Environmental Policy Statement is circulated to all staff. This Statement is subject to review every three years.
The AIE officer for the WDC is Caroline Coffey, Corporate Services Executive carolinecoffey@wdc.ie.
Download “How to make an AIE Request” in PDF format here – link in folder to file
The Western Development Commission (WDC) is obliged to comply with the Data Protection Act, 1988 and the Data Protections (Amendment) Act 2003. The following Guidelines and Procedures outlines the WDC’s commitment to protect the rights and privacy of individuals in accordance with these Acts.
Re-use of Public Sector Information Regulations 2005 (SI 279 of 2005)
The Western Development Commission (WDC) complies with the Regulations on the Re-use of Public Sector Information and we encourage the re-use of the information that we produce.
All of the information featured on our website is the copyright of the WDC unless otherwise indicated. You may re-use the information on this website free of charge in any format subject to the latest PSI licence available at the Re-Use of Public Sector Information Portal: www.psi.gov.ie
Material provided by any third party, including links to other websites from this site, is likely to be copyright of the author. Permission to copy or use any such material must be obtained from the author.
Re-use includes copying, issuing copies to the public, publishing, broadcasting and translating into other languages. It also covers non-commercial research and study.
Re-use is subject to the following conditions. You must:
This Code sets out the ethical principles which Members of the Board, Advisory Committees, Management and Staff of WDC have agreed and confirmed through existing Human Resource and Organisational policies, procedures and practices.
Where necessary, it is supplemented with additional policies and procedures to fulfill the requirements of the Code of Ethics for State Bodies.
The Code of Conduct adopted by WDC seeks to