Clerical Officer

1 year fixed term


Purpose of Position:

Reporting to the Head of Corporate Services, the post holder is primarily responsible to provide effective and efficient administrative support, as needed across the work of the Western Development Commission. This work is outlined in the organisation’s five year strategy available on the WDC website (


Subject to sanction, this 12 month fixed term contract is required to support the DigiWest Rural Regeneration and Development Fund (RRDF), Policy and EU projects as part of the Corporate Services Team.


Key Responsibilities:

 Under guidance, the Clerical Officer is responsible for supporting the work across the strategic pillars of Regional Promotion, Regional Leadership and Sustainable Enterprise.


These may include:

  • Clerical duties in support of the WDC strategic pillars, statement and attendant work pillars.
  • Support the DigiWest RRDF and EU funded projects including management of claims, project administration and meeting support.
  • Support Policy team projects, proofing data and blog management.
  • Administrative support for WDC and EU project teams.
  • Project reporting and shared procurement administration.
  • Support the organisation of conferences, meetings, events and travel arrangements.
  • Assisting with day to day management of website, social media channels and PR campaigns.
  • Word-processing, database, spread sheet and filing duties.
  • Compiling of regular reports.
  • Support and management of internal and external stakeholders to the Corporate Services Team.
  • Responding directly to phone enquiries to the Commission.


Note:  the functions and responsibilities initially assigned to the position are based on the current organisational requirements and may be changed from time to time.  The job holder requires the flexibility to fulfil other roles and responsibilities at a similar level within the WDC.


Required Experience:


  • Minimum NFQ Level 6 in Office Management / Business / Information Systems.
  • At least two years’ relevant administration experience working in a fast paced, multi-project office.
  • Highly proficient in using Microsoft Office 365 (including Word, Excel and Powerpoint), Teams and other remote working applications.
  • Proven experience of managing WordPress websites and creating blog posts.
  • Experience in using Content Management Systems.
  • Excellent communication skills, written and verbal in particular with proven experience of writing new content, letters and reports. Demonstrates strong professional manner in engaging with the public and colleagues.
  • Excellent organisational skills, strong attention to detail and proven ability to plan and organise multiple tasks, events and schedules.
  • Proven experience of working remotely.



  • Previous EU project claims experience using EMS.
  • Excellent customer service skills within an administration / office environment.
  • Initiative and flexibility – demonstrates a flexible approach to work commitments while using own initiative to manage workload.
  • Teamwork with proven ability to work as a member of a multidisciplinary team,
  • Demonstrates good analytical and decision making skills.
  • General Clerical Officer competencies.




The post is a full-time, one-year fixed term contract, subject to project funding and a six-month probationary period.


The WDC Head Office is in Ballaghaderreen, Co. Roscommon. WDC staff are also located in Galway and Sligo.  The successful candidate should reside within the WDC region (or within a reasonable distance thereof) and will elect to be assigned to a WDC office located in Roscommon, Galway or Sligo in line with the remote working policy of the WDC.  Due to COVID-19, the WDC is currently operating a remote working model in line with Government requirements.


Due to the large geographical area covered by this post, the successful candidate will hold a full driving licence and have access to transport as this post may involve travel.  Appropriate travelling expenses and subsistence allowances will be paid subject to WDC policy.


The salary scale for this post will be equivalent to that of the Civil Service Clerical Officer Standard Scale:


Personal Pension Contribution (PPC) Pay Rate: The salary for this position, with effect from 1st October 2020 is as follows: €24,586, €26,195, €26,604, €27,401, €28,577, €29,751, €30,925, €31,781, €32,747, €33,873, €34,665, €35,779, €36,885, €38,612, LSI 1 €39,970,    LSI 2 €40,592.


Please note: The starting salary for the person appointed to this post will be the first point on the above scale unless the successful application has previous reckonable public sector experience.


All staff members are required to sign up to the WDC Code of Business Conduct under the code of Practice for the Governance of State Bodies.


To Apply:

Please submit a cover letter and CV (maximum three pages) detailing your experience, qualifications, and office location preference with any other relevant information, to


The email (with cv and cover letter) sent to should be clearly identified with ‘Clerical Officer’ in the subject box.


Closing date for receipt of applications is Wednesday, 12 May at 5:00pm.


Format of Competition:

 The admission of a candidate to the competition, or invitation to attend an interview, is not to be taken as implying that the WDC is satisfied that such person fulfils the requirements of the job.


Following the shortlisting procedure, the competition will consist of competitive interview(s) conducted by the Interview Board(s) set up by the WDC.  The onus is on all applicants to make themselves available for interview on the date(s) specified by the WDC.  Candidates who do not attend interview on the date and time specified in email communications to the candidate will be deemed to have withdrawn from the competition.


The Board will assess the merits of the candidates in respect of matters referred to in the job description and any other relevant, job specific criteria.  Before making its final selection, the Board may recall a candidate for further questioning and request references.  References will not be contacted without prior consent from the candidate.


Only candidates who reach such a standard as the Interview Board considers satisfactory in the competitive interview shall be considered for selection.


Panel: A panel may be formed by the Interview Board. Once a panel is formed, it remains in existence for 1 year and may be extended.


Confidentiality:  Subject to the provisions of the Freedom of Information Act 2014, applications will be treated in strict confidence.  All enquiries, applications and all aspects of the proceedings are treated as strictly confidential and are not disclosed to anyone, outside those directly involved in the that aspect of the process.


Communications:  All communications with the candidates, including notification of results, will be via email.


Equality:  The WDC is committed to a policy of equal opportunity.  As a public service organisation, the WDC is strongly committed to equality of opportunity in all its employment practices.


Review / Appeals Process:  WDC will consider requests for review in accordance with the provisions of the codes of practice published by the CPSA and in accordance with the Recruitment Policy of the WDC.  In the first instance, candidates are open to have their query dealt with on an informal basis within five working days of the communicated decision (or if decision is related to an interim stage e.g. shortlisting, within two days).  The informal process may involve a telephone conversation between the candidate and a representative of the WDC who is involved in the recruitment process.


The WDC is an equal opportunities employer

Canvassing will disqualify

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