Communications Clerical Officer

Fixed Term 9 Month Contract

Closing date: Wednesday, 24th February at 4:00 pm

Purpose of position:

Public relations, Public affairs & Communications play a key part in The Western Development Commission’s success and joining our team will put you front and centre of our mission to promote both social and economic development in the Western Region.

The successful candidate will report to the Head of Corporate Services and support the communications team to effectively and positively promote the work of the Western Development Commission.

This work is outlined in the organisation’s five-year strategy available on our new website www.westerndevelopment.ie

 

Key responsibilities:

As part of the communications team, you will be responsible for supporting the work across the strategic pillars of Regional Promotion, Regional Leadership and Sustainable Enterprise. These include:

  • Working with the communications team to support and implement the organisations communications strategy, including the coordination of communication, marketing, and media activities for the WDC and Atlantic Economic Corridor.
  • Creation, implementation, monitoring and analysis of the weekly social media content calendar for all social channels (Twitter, LinkedIn, Facebook and Instagram) including both organic and paid content.
  • Working with the communications team to implement the Atlantic Economic Corridor Hubs project and the roll out of the National Hubs network.
  • Maintaining regular communications with all stakeholders through a variety of channels including external communications, media relations (traditional and social), events, campaigns, and customer service.
  • Providing day-to-day support for the new WDC talent tool, Westernjobs.ie by engaging with key stakeholders and employers in the region and supporting the team to build a sustainable strategy for the project.
  • Providing support with administration of the WDC and AEC websites and regularly updating both platforms with press releases, news and relevant content (all websites are built on WordPress).
  • Maintaining the WDC’s Image Bank, through website administration (PhotoShelter CMS) and liaising with external stakeholders with regards to queries and access requests.
  • Assisting the team with event planning (online events) including logistics and promotion.
  • Administrative support with financial drawdowns, payments, filling and reports.
  • Preparation of a new e-zines/newsletters and building a distribution list.
  • Providing support in establishing and implementing the internal communications strategy.
  • Note: the functions and responsibilities initially assigned to the position may be changed from time to time. The job holder requires the flexibility to fulfil other roles and responsibilities as assigned by their manager.

 

Experience:

  • The successful candidates would ideally have, at minimum, an NFQ Level 6 in Office Management / Marketing /Communications.
  • At least 2 years relevant experience, working in communications, a press office, public relations, or an equivalent field.
  • Highly proficient in website management and administration (using WordPress).
  • Proven experience of actively managing and updating corporate accounts on all social media platforms is essential including management of content calendars.
  • Hands on experience in using Microsoft Office 365 (in particular Word, Excel and Powerpoint) and CMS’s.
  • Excellent communication skills in particular with proven experience of writing new content, posts, letters, and documents. Demonstrates strong professional manner in engaging with the public and colleagues.
  • Excellent customer service skills within an administration / office environment.
  • Excellent organisational skills, strong attention to detail and proven ability to plan and organise multiple tasks, events and schedules.
  • Initiative and flexibility – demonstrates a flexible approach to work commitments while using own initiative to manage workload.
  • Teamwork and has proven ability to work as a member of a multidisciplinary team.
  • Proven experience of working remotely is advantageous.

 

Conditions:

This post is a full-time, fixed term 9-month contract, subject to project funding and a six-month probationary period. All staff members are required to sign up to the WDC Code of Business Conduct under the code of Practice for the Governance of State Bodies.

The WDC Head Office is in Ballaghaderreen, Co. Roscommon. WDC staff are also located in Galway and Sligo. The successful candidate should reside within the WDC region (or within a reasonable distance thereof) and will elect to be assigned to a WDC office located in Roscommon, Galway or Sligo in line with the remote working policy of the WDC.  Due to COVID-19, the WDC is currently operating a remote working model in line with Government requirements.

Due to the large geographical area covered by the WDC, the successful candidate will require to hold a driving licence and have access to transport as this post may involve travel.  Appropriate travelling expenses and subsistence allowances will be paid subject to WDC policy.

The salary scale for this post will be equivalent to that of the Civil Service Clerical Officer Standard Scale:

Personal Pension Contribution (PPC) Pay Rate: The salary for this position, with effect from 1st October 2020 is as follows: €24,586, €26,195, €26,604, €27,401, €28,577, €29,751, €30,925, €31,781, €32,747, €33,873, €34,665, €35,779, €36,885, €38,612, LSI 1 €39,970,    LSI 2 €40,592.

Please note: The starting salary for the person appointed to this post will be the first point on the above scale unless the successful application has previous reckonable public sector experience.

All staff members are required to sign up to the WDC Code of Business Conduct under the code of Practice for the Governance of State Bodies.

 

To Apply

Please submit a cover letter and CV (maximum four pages) detailing your experience, qualifications, and office location preference with any other relevant information, to careers@wdc.ie or by post directly to Caroline Coffey, Corporate Services Executive, WDC, Dillon House, Ballaghaderreen, Co. Roscommon.  Any application sent by post, should be posted in sufficient time to ensure delivery prior to deadline.

The email (with cv and cover letter) sent to careers@wdc.ie should be clearly identified with ‘Communications Clerical Officer’ in the subject box.

Applicants can also apply through www.publicjobs.ie

Closing date for receipt of applications is Wednesday,  24th February at 4:00 pm

 

Format of Competition

The admission of a candidate to the competition, or invitation to attend an interview, is not to be taken as implying that the WDC is satisfied that such person fulfils the requirements of the job.

Following the shortlisting procedure, the competition will consist of competitive interview(s) conducted by the Interview Board(s) set up by the WDC.  The onus is on all applicants to make themselves available for interview on the date(s) specified by the WDC.  Candidates who do not attend interview on the date and time specified in email communications to the candidate will be deemed to have withdrawn from the competition.

The Board will assess the merits of the candidates in respect of matters referred to in the job description and any other relevant, job specific criteria.  Before making its final selection, the Board may recall a candidate for further questioning and request references.  Reference will not be contacted without prior consent from the candidate.

Only candidates who reach such a standard as the Interview Board considers satisfactory in the competitive interview shall be considered for selection.

Panel: A panel may be formed by the Interview Board. Once a panel is formed, it remains in existence for 1 year and may be extended.

Confidentiality:  Subject to the provisions of the Freedom of Information Act 2014, applications will be treated in strict confidence.  All enquiries, applications and all aspects of the proceedings are treated as strictly confidential and are not disclosed to anyone, outside those directly involved in the that aspect of the process.

Communications:  All communications with the candidates, including notification of results, will be via email.

Equality:  The WDC is committed to a policy of equal opportunity.  As a public service organisation, the WDC is strongly committed to equality of opportunity in all its employment practices.

Review / Appeals Process:  WDC will consider requests for review in accordance with the provisions of the codes of practice published by the CPSA and in accordance with the Recruitment Policy of the WDC.  In the first instance, candidates are open to have their query dealt with on an informal basis within five working days of the communicated decision (or if decision is related to an interim stage e.g. shortlisting, within two days).  The informal process may involve a telephone conversation between the candidate and a representative of the WDC who is involved in the recruitment process.

 

The WDC is an equal opportunities employer

Canvassing will disqualify

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